Frequently asked
questions.
Everything you need to order from Maison Hiya: custom pieces, fabrics, measurements and bags.
How do I order a custom piece?
On the Custom design page, choose the piece and fabric, add any notes, then tap "Send on WhatsApp". The message opens pre-filled; Maison Hiya replies with the measurements to take and a quote.
Which fabrics can I choose?
Fifteen batiks in four collections: The Lady (line-drawn faces), Hibiscus, Nymphéa (ginkgo leaves) and Roots (marbled dyes), plus Éventail Rouge. You can also ask what's new at the atelier.
What is batik?
A resist-dyeing technique: the pattern is drawn in wax, the cloth is dyed, then the wax is removed. Because the drawing is done by hand, every length is unique.
How do I take my measurements?
After your request, Maison Hiya tells you on WhatsApp which measurements are needed and guides you through each one.
Where is the atelier?
In Benin. Every piece is cut and hand-sewn there.
Can I order a rope bag in another colour?
Yes. The bags are available as they are, or in a colour of your choosing on request via WhatsApp.
How are prices set?
Bags have a listed price in euros (€88 to €125). Custom and ready-to-wear pieces are quoted individually.
How do I contact Maison Hiya?
On WhatsApp at +229 44 70 65 65, or on Instagram @maisonhiyaa.